國民小學教師知覺領導者與部屬交換關係與組織公民行為關係之研究──工作滿意度的中介效果與家長式領導之調節效果

A Study on the Relationship between Teachers' Leader-Member Exchange and Organizational Citizenship Behavior in Elementary Schools-The Mediating Effect of Job Satisfaction and the Moderating Effect of Paternalistic Leadership

本研究企圖探討工作滿意度及家長式領導在領導者與部屬交換關係與組織公民行為之間的中介及調節效果。研究方法採問卷調查方式，總計回收44所學校，共604份有效問卷，並使用多元迴歸及階層線性模式進行分析。結果顯示，忠誠、貢獻、工作滿意度、仁慈領導與威權領導對利他人行為有顯著直接影響效果；情感、專業尊重、工作滿意度與德行領導對利組織行為有顯著正向影響；而情感、專業尊重與工作滿意度則對無私奉獻行為有顯著正向影響。此外，工作滿意度在專業尊重與利組織行為之間具有部分中介效果，在專業尊重與無私奉獻行為之間則具有完全中介效果。最後，仁慈領導在忠誠與利組織行為間、威權領導在忠誠與無私奉獻行為間皆具有正向調節效果。

This study is intended to explore the mediating effect and the moderating effect between organizational citizenship behavior and leader-member exchange regarding job satisfaction and paternalistic leadership respectively. For the research method, we introduced questionnaire for investigation. A total of 604 effective questionnaires were derived from 44 schools, which were analyzed by Multiple Regression Analysis and Hierarchical Linear Modeling. The analysis result shown that loyalty, contribution, job satisfaction, benevolent leadership and authoritarian leadership have direct and obvious influence on organizational citizenship behavior-individuals (OCB-I). Affect, professional respect, job satisfaction and moral leadership have significant positive impact on organizational citizenship behavior-organization (OCB-O); while affect, professional respect and job satisfaction have noticeable positive impact on selfless devotion behavior. In addition, job satisfaction has partial mediating effect between professional respect and OCB-O, but with complete mediating effect between professional respect and selfless devotion. At last, the benevolent leadership has positive moderating effect between loyalty and OCB-O; while the authoritarian leadership has positive moderating effect between loyalty and selfless devotion.