台灣企業網路中的對偶關係：關係形成與關係效能

THE DYADIC RELATIONSHIPS IN TAIWAN'S ENTERPRISE NETWORK: FORMATION AND EFFECTIVENESS OF RELATIONSHIP

雖然許多學者曾針對組織間網絡進行概念性的探討，但實徵性的研究仍相當欠缺。本研究蒐集了250對具對偶關係的企業資料，這些資料包括關係階段、關係品質、關係效益、組織文化、以及合作滿意等，針對企業間的關係進行實證研究。結果顯示，關係形成與解離的四個階段在關係品質與競爭效益上，形成倒V形曲線。其次，在關係效益與合作滿意度（或更換機率）的預測上，組織文化相似性與關係品質都是重要的關鍵；但效益與滿意度（或更換機率）的主要預測因素不同，顯示在描述組織間網絡競爭優勢的兩大指標──效益與滿意度，不但內容不同，預測機制也不太一樣。根據這兩大指標，可以將現行的組織間網絡再細分為義利共生網絡、社會情感網絡、策略結盟網絡、及自由市場網絡等四大類型，可進一步凸顯出台灣網絡的本土特色。

Many scholars have discussed the concept of interorganizational network, but few empirical studies have been conducted to investigate the nature of various types of network. The present study collected data regarding interorganizational relationships from 250 Taiwan enterprises which purchase products from and have dyadic relationships with a large-scale enterprise in Taiwan. Two major findings manifest in the results. First, across different stages in the formation of relationship, quality of relationship and competition benefit showed a inverse V curve. Secondly, the similarity between organizational culture and quality of the relationship were both important factors for predicting the benefit of the relationship, satisfaction of cooperation, and the probability of relationship change. Using benefit and satisfaction as indicators, interorganizational network could be categorized into four groups, highlighting the indigenous characteristics in dyadic relationships in Taiwan's enterprise network.