從社會資本觀點探究原鄉社會資源整合與網絡建構：以南投縣原鄉地區為例

Exploring Social Resource Integration and Network Construction in Indigenous Region from Social Capital Perspective: Case of Nantou County

本研究旨在以社會資本觀點探討影響原鄉社會服務輸送的內外部因素，並據以提出有助於促進資源整合與網絡建構的相關建議。為達到研究目的，本研究以質性研究方法進行，立意選取南投縣13位公私部門社會服務領域的實務工作者進行個別深度訪談。結果顯示，原鄉地區社會服務輸送存在著許多內外部的優劣勢，經過分析和討論後，本研究從社會資本的觀點提出七項有助於促進資源整合與網絡建構的相關建議，包括：（1）降低家族或派系對資源過度的操控，以締造資源分享與整合之網絡建構的利基；（2）營造部落內外部組織水平／同儕式的關係，以促進並活化組織間的網絡運作；（3）營造部落內、外組織的信任感，以促進利害關係人彼此間的合作與協力關係；（4）打造部落內、外組織之平等與互惠關係，以排除網絡合作與協力的障礙；（5）強化鄉公所之橋接與連結的功能，發展成為部落內外組織的網絡平台；（6）善用連結型社會資本開拓並導入外部資源，以帶動資源網絡運作的正向迴圈；以及（7）整合政府部門的服務方案，形塑民間與政府組織有效的網絡關係。 This study aims to explore the influencing factors of social services delivery in the indigenous region, and then propose relevant suggestions to promote resource integration and network construction from the perspective of social capital. In order to achieve the aims, this study adopted qualitative research methods, and deliberately selected 13 practical practitioners in the social service field of public and private sectors in Nantou County to conduct individual in-depth interviews. The results show that there are many internal and external advantages and disadvantages in the social service delivery of the indigenous region. According to analysis and discussion, this study proposes seven suggestions to promote resource integration and network construction, including: (1) to create a niche for network construction of resource sharing and integration by reducing the excessive manipulation of resources by families or factions; (2) to promote and activate network operations between organizations by creating a level/peer relationship between the internal and external organizations of the tribe; (3) to promote cooperation and synergy between stakeholders by creating a sense of trust within and outside the tribal organizations; (4) to remove barriers to network cooperation and collaboration by creating equal and mutually beneficial relationships between internal and external organizations of the tribe; (5) to develop into a network platform for internal and external organizations of the tribe by strengthening the function of bridging and linking of township public offices; (6) to develop and introduce external resources to drive the virtuous circulation of resource network operations by making good use of linking social capital; and (7) to shape effective network relationships between civil and government organizations by integrating government service plans.