情緒勒索對組織政治行為之影響：情緒承載力為干擾因子

The Study of Emotional Blackmail In The Workplace Affect Organizational Political Behavior: Using Emotional Carrying Capacity as Moderator

本研究將情緒勒索分為「正面情緒勒索」與「負面情緒勒索」，在工作場合中一旦承受到他人的情緒勒索時，是否會將所接收到的心理壓力進而訴諸組織政治行為，是為本研究的重點。本研究使用網路問卷及紙本問卷調查，測試職場之情緒勒索對組織政治行為之間的關聯性，回收465份問卷，利用迴歸分析來探討職場之情緒勒索對組織政治行為之關聯性，與情緒承載力是否對其產生干擾效果。實證結果顯示：「正面情緒勒索」、「負面情緒勒索」皆會影響員工之組織政治行為，而被情緒勒索者的情緒承載力程度不同，情緒勒索對組織政治行為有顯著差異，本研究對此進行研究結果探討，並後續提出建議。 In this study, “Emotional blackmail” was divided into “positive type” and “negative type”. This study focus on discussing people suffer from the emotional blackmail from others in workplace, whether those people’s pressure effect Organizational political behavior. This study was conducted with web-based paper-based questionnaires to test the relationship between Emotional blackmail and Organizational political behavior in workplace. In addition, 465 questionnaires were returned. Using regression analysis to research the relationship between Emotional blackmail and Organizational political behavior in workplace, Furthermore, with the regression analysis this study will also focus on whether Emotional carrying capacity will be the moderator between emotional blackmail and Organizational Political Behavior. Above all positive and Negative Emotional blackmail both do affect staff’s Organizational political behavior. Because of the different level of Emotional carrying capacity of each person suffered Emotional blackmail from others makes Emotional blackmail significant difference to Organizational political behavior. This study will look into the research result and make suggestions.

In this study, “Emotional blackmail” was divided into “positive type” and “negative type”. This study focus on discussing people suffer from the emotional blackmail from others in workplace, whether those people’s pressure effect Organizational political behavior. This study was conducted with web-based paper-based questionnaires to test the relationship between Emotional blackmail and Organizational political behavior in workplace. In addition, 465 questionnaires were returned. Using regression analysis to research the relationship between Emotional blackmail and Organizational political behavior in workplace, Furthermore, with the regression analysis this study will also focus on whether Emotional carrying capacity will be the moderator between emotional blackmail and Organizational Political Behavior. Above all positive and Negative Emotional blackmail both do affect staff’s Organizational political behavior. Because of the different level of Emotional carrying capacity of each person suffered Emotional blackmail from others makes Emotional blackmail significant difference to Organizational political behavior. This study will look into the research result and make suggestions.