辦公室資源回收行為之因果關係

CAUSAL RELATIONSHIPS OF INDIVIDUAL RECYCLING BEHAVIOR IN OFFICE ENVIRONMENTS

本文探討台北市辦公室資源回收行為之因果關係，希望經由本研究了解辦公室從業人員的環保態度、動機、及資源、回收行為之問的主動關係，據此提出規劃及政策上的應用及建議。除了探討辦公室資源回收外，利用因果關係的分析工具（LISREL（Linear Structural Relationships）），本研究也探討家庭資源回收、環保態度、動機、及辦公室格局對辦公室資源回收的影響。本研究之重要發現如下：一、不同的資源回收行為有不同的前置變數；二、家庭資源回收會影響辦公室資源回收；三、經濟的考慮並非個人從事辦公室資源回收的先決條件；四、組織的承諾在促進辦公室資源回收上扮演重要的角色；五、從事紙類減量行為可使人產生「內在滿足感」。根據這些發現，本研究提出二點理論上的應用：一、「完整的資源保育行為系統」之概念；二、新的辦公室管理策略：從個人的承諾到組織的生產力。本研究最後一部分則提出規劃及政策上的應用及建議（亦即：環境教育及環境知識；經濟的考慮；行為導向的干擾；及辦公室之規劃與設計），並說明未來可能的研究方向。

This study examines the causal relationships of individual recycling behavior in office environments in Taipei. A conceptual model suggesting the determinants of office recycling practices is shown and is tested. The model takes into account office recycling behaviors, household recycling behaviors, as well as individual attitudes and motivations. The role of the office layout as a determinant of office recycling behavior is also considered. A LISREL (Linear Structural Relationships) analysis was used to estimate the parameters of the model. There are five important findings in this study: (1). Different conservation behaviors have different antecedents. (2). Household recycling positively influences office recycling. (3). Economic motivation is not a prerequisite to conservation behavior. (4). Organizational commitment is important in encouraging office recycling. (5). Intrinsic satisfaction is derived from conservation behaviors. Theoretical implications of the findings ('Total Conservation Behavior System' Concept and A New Office Management Strategy) and policy and planning strategies for conserving resources as part of an integrated waste management program are discussed.