博物館館員之組織目標認知現況研究－－以國立科學工藝博物館為例

Researches on Museum Staffs' perception of Goals at Present Case Study of National Science & Technology Museum (NSTM)

「組織目標」對於博物館，有如「舵」對於船一般的重要，所以明確的「組織目標」不但可以讓館務運作有一致性努力的方向，並能協助將有限的資源做有效的分配。為了解現階段國立科學工藝博物館（以下簡稱科工館）館員對該館「組織目標」的認知程度，本研究以問卷進行調查，以了解該館館員對「組織目標」認知的差異、達成的成效及需加強的方向，同時亦分析該館之「組織目標」認知情形與館員不同的背景變項之差異，進而提出個人淺見，供科工館或對此議題有興趣之人士參考。

In order to understand NSTM staffs' perception of goals at the present stage, this research investigates and analyzes the staffs' view points from four aspects: the degree of importance of the major goals (education, exhibitions, leisure, research and collections), the degree of the managing level of the museum considers these goals as important, the accomplished percentage of the main five goals and the degree of the main five goals which needs improvement. The results are stated as follows: I. The scores given by the staff on these four goals: 'research', 'collectios, 'exhibitions', and 'leisure' are: number one is the degree of importance, the second is the degree of improvement, the third is the degree of the managing level of the museum considers these goals as important and the last one is the per-centage of each goal which has been accomplished. The museum staffs suggest that detailed and executive plans should be made and adjusted according to current social situations and conditions in order to carry on and accomplish the museum goals. Besides, reviews should be conducted from time to time for further improvement. In addition, educational training programs should be held, through general courses, staffs are able to build consensus on the museum's present and future direction. Also, open and free communication ways in the museum, such as museum BBS and forum, should be established in order to allow individual to express and exchange opinions. Thus, the cognition gap among staffs and the museum managing levels can be narrowed down and they Will strive together for the common goals.