結合創意思考與系統開發方法實作可快速結帳之資訊系統

A Rapid Settlement Information System Designed and Implemented by Using Creation-thinking Methods and System Development Approaches

儘管現代化的便利商店帶給民眾在日常購物上的諸多好處，但能提供多樣商品種類與較低廉價格的大型賣場，仍是許多民眾在購物上的重要選項。然而，大型賣場購物在實務上確有諸多難以解決的問題，例如：結帳前的排隊人龍、商品位置的大海撈針…等。本文介紹一個結合創意思考與系統開發方法以設計並實作而得的可快速結帳資訊系統，此資訊系統具備以二維條碼為主軸的購物流程管理、協同過濾為概念的即時語通知、資訊安全技術為基礎的記名電子發票…等創新功能。本文介紹的資訊系統能有效解決消費者在大型賣場內可能遭遇到的諸多購物困擾，同時，也有機會降低大型賣場業者的人事成本、增加總體營收，創造一個消費者與大型賣場業者雙贏的新的營運模式。

Although the modern convenience store brings a number of benefits that advance the shopping experiences for the general, the hypermarket is an important alternative which provides diverse and relatively inexpensive goods. However, people shopping in the hypermarket face various practical matters hard to be solved, such as spending lots of time in the waiting queue, difficult to search the goods to be purchased, i.e., like looking for a needle in a haystack. This paper introduces a rapid settlement information system designed and implemented by using creation-thinking methods and system development approaches. With the operation of the novel functions related to 2D Barcode enabled shopping process management, collaborative-filtering supported real-time posting message, and information security based registered electronic invoice. The consumers shopping in the hypermarket can have better shopping experience, so that increase their motivation to purchase goods in the hypermarket. In addition, the owners of the hypermarket can reduce the headcounts of the employees and increase their turnover as well. With the support of the proposed information system, both the consumers and the hypermarket owners can thus achieve a win-win result in a new business model.