企業知識地圖建構之研究

Methodology for Constructing Corporate Knowledge Maps

知識是決定企業競爭力的重要核心資產，隨著近年來知識經濟的發展，知識管理對企業的重要性日益增加。然而要能夠對知識做良善的管理，勢必先要對企業的知識分佈與強弱能夠做很好的評估與分析。企業的知識經過分類並評估其強度後，可以建立企業的知識地圖，作為知識管理的基礎。本文提出一個建構企業知識地圖的方法，可已有助於分析企業的管理性知識的分佈。並以實證研究以台灣企業為對象做調查，結果發現不同產業的知識分佈與強度在支援活動上有顯著的差異，而造成差異的主要因素是產業的特性。

Knowledge is the core asset that determines the competitiveness of an enterprise. The development of knowledge-based economy has further strengthened the importance of knowledge management. In order to better manage knowledge assets, it is essential to assess the intensity and distribution of knowledge in an organization, through which knowledge can be classified and analyzed to build a knowledge map. The purpose of this study is to develop a methodology for constructing corporate knowledge maps. An empirical study on Taiwanese firms indicate that significant differences exist among firms in different industries. Industrial characteristics affect the intensity and distribution of different types of knowledge.