求助有用嗎？受暴婦女遭跟蹤騷擾的因應與困境

Is help seeking effective? Abused women's coping responses to partner stalking and facing barriers

蹤騷擾是婦女普遍遭遇的暴力，而其已分開或現在的親密伴侶是最主要的跟蹤者。本研究者藉由訪談17位遭親密伴侶跟蹤騷擾的婦女，了解他們如何因應跟蹤騷擾的威脅，以及求助的經驗。研究發現，婦女採取的因應策略包括切斷所有訊息，出入警戒、借助設備或是請親友協助等，也會開始進行蒐證。而求助的正向經驗包含工作者的支持與陪伴、資訊提供以及警察的即時回應與案件處理；求助過程的障礙與困境則包括實務工作者不認為跟蹤是嚴重的行為、跟蹤沒有明顯的證據，以及工作者無法理解被害人受困的處境。最後根據研究結果，對實務工作提出建議。

Stalking is a widespread phenomenon that women facing. The former or current partners are the main stalkers. This study interviewed 17 abused women who had suffered their partners stalking threats to understand women's coping strategies and help seeking experiences. The results indicate women's coping responses including hiding all information, wary actions, adopting safe instruments, and asking friends and relatives assistances. In their asking help toward formal resources, the positive experience including worker's assistance and accompanying, information providing, and police's prompt responses. However, the barriers to the agencies including seeing stalking not serious enough, no clear evidence, and women' fear cannot be understood by agency workers.