探索團隊專案表現於雲計算服務的配置：以印度尼西亞為案例

Exploring Team Project Performance in Deploying Cloud Computing Services: Case of Indonesia

一些廣泛的文獻表明團隊合作為專案創新成功之重要因素。本研究的目的是進一步了解衝突如何促進團隊合作的品質和導致高專案績效。以研究方面而言，儘管越來越多研究者和實務者關注雲端計算，雲端計算還處於早期階段。本研究強調多元化、衝突和團隊品質之間配合的重要性，以達到來自於信息技術之專案表現影響。因為這項研究具高複雜的預測性但是為低理論信息的情況下之因果關係，故本研究採用PLS分析方法。預測分析進行多組PLS分析，以提供進一步關於異質性的測試和不可觀測異質性型態的萃取。本研究發現，在組織中的IS/IT配置，價值多元化會影響專案表現，與衝突正相關的價值多元化將引入負相關的團隊合作，但是它具備了正面的影響以提升專案績效層級。

Some extensive literatures indicate the importance of teamwork to the innovative projects success. This study aims to further understand of how conflicts can contribute to teamwork quality and result to high degree of project performance. On the other side, the research context, which is the deployment of cloud computing, is still in its early stage despite the growing attention being given by researchers and practitioners. This research highlights the importance of the fit between diversity, conflict and teamwork quality in achieving project performance impacts from information technology. This study employs partial least square (PLS) because this study is a causal-predictive analysis in situations of high complexity but low theoretical information. Multi-group PLS analysis was performed to give a further picture regarding the examination of heterogeneity and to capture unobserved heterogeneity. This research has demonstrated that in the context of deploying IS/IT in an organization, value diversity can influence project performance. Value diversity that positively correlated to conflict will lead into negative correlation to team work quality but it has positive effect to increase project performance level.