協力夥伴之動機類型、運籌機制與夥伴績效之研究

Motivation of Collaborative Partnership、Joint Action and the Outcomes: The Case of Non-Governmental Organization in Taiwan

由於災害救援需在極短時間與艱困環境中，進行大量物資的整合調度，因此非政府組織與政府組織救災協力夥伴的關係是重要的。然而，在台灣救災現場及互動過程當中，發現兩大組織間似乎缺乏有效的對話機制及運作機制，因而導致救災資源與相關應變措施的重複與浪費。換言之，非政府組織與政府組織救災協力夥伴的關係仍待建立，以促進制度化的協調與整合。本研究應用問卷資料進行迴歸分析，研究焦點非政府組織與政府組織救災協力夥伴關係的相關因素及其影響性。本研究也嘗試以協力夥伴模式的研究結果，對非政府組織與政府組織之救災協力夥伴提出建議。
以「協力夥伴的動機類型、運籌機制與夥伴績效」模式，本研究發現互動學習、信法動員及分享整合動機類型中，信法動員動機因素對夥伴績效具有正向且直接效果。此因素與運籌機制對協力夥伴之夥伴績效具有直接與間接的效果。研究證據也顯示信法動員動機因素可以藉由建立有效的運籌機制進而提升夥伴績效。因此，運籌機制的建立對於救災協力夥伴關係是重要的。本研究也發現信法動員動機因素，加上運籌機制如聯合行動及運作過程，以及不斷的網絡互動、溝通及協調與信任等，更有助於救災及救援目標之達成。

Due to urgent time and difficult environments accompanied by emergent disaster relief, together with integrating a substantial amount of resources, the efficiency of collaboration and interactions concerning disaster relief between NGO and the governmental organizationsis critical. However, it is suggested that disaster relief from the two organizations seems to lack efficient dialogues and operative mechanisms, which have led to repeats and waste of rescue resources and relevant measurements. Therefore, drawing on datafrom questionnaires and using regression analysis, this study aims, from a NGOs’ perspective, to explore the relevant factors and the influences of collaboration and interactions concerning disaster relief between NGOs and the governmental organizations, with an attempt of proposing suggestions to the collaborative disaster relief between the two organizations.
The results show that based on Motivation Factors, Joint partnership, PerformancesModel (MJP), among the three drivers of collaborative partnership including the interaction-learning, the trust-legal-mobilization, and the share-integration, the trust-legal-mobilization factor has a positive and direct effect on the collaborative outcomes. The research evidence also shows that by establishing the effectiveness of operative mechanism, the trust-legal-mobilization driver of collaborative partnership can enhance the outcomes of collaborative partnership. The results indicate that, compared to the disaster relief from the Government, the disaster relief provided by the NGOs have their professional specificity, and that the involvement of the NGOs seems to more sincere. Therefore, the establishment of the operative mechanism is significant to the collaborative partnership model. In addition, the research provides evidence that the trust-legal-mobilization factor of the drivers, coupled with to operate the operative mechanism such as the processes, procedure of joint actions, continued network interactions, communications coordination as well as trust, will benefit to succeed in disaster relief and aid goals.