運用模糊綜合評估方法進行資訊城市發展計畫評估之研究－－以臺北市網路新都為例

The Fuzzy Comprehensive Evaluation of the Plan of the Information City－A Case Study on Taipei Cyber City

在全球數位匯流的發展趨勢下，許多城市紛紛推動資訊城市發展計畫，以提升政府之服務效能與資訊社會環境品質。然而，此類計畫之投資金額大、計畫期程長，因此有必要定期檢視計畫發展內容之優先性與發展成效，作為後續修訂發展計畫之基礎。有鑒於此，本文嘗試以群體差異分析架構為基礎，發展出一套結合優先度與滿意度之模糊綜合評估方法，並以台北市資訊城市（網路新都）發展計畫為實證對象，用以說明評估架構之應用程序與方法。實證結果顯示，台北市民眾之間對於部分資訊城市發展計畫內容之態度呈現明顯的分歧，反映台北資訊城市需求之多樣性與仍存在不小的數位落差，有待在後續計畫中，進一步調整發展內容與加強對數位弱勢團體之協助。

Many cities are trying to promote the development plan of information city to upgrade the service efficiency of government and the quality of information society environment in response to the developing global digital tendency. Owing to the tremendous amount of budget and long term to execute the plan has to be surveyed regularly with reviewing the priority and efficiency of development for revising plans. Therefore, we try to develop one set of fuzzy comprehensive evaluating method for analyzing the priority and satisfaction which is based on the structure of group differential analysis, and take the plan of Taipei Information City (Taipei Cyber City) as experimental object to explain the application procedure and methodology for evaluating structure. The experimental study result shows that the attitude of the people of Taipei towards partial contents of information city development expresses an obvious discrepancy which reflects the diversity of requirements for information city Taipei and possibly there still exists a great digital divide in society. Thus there is a need to further adjust development contents and to strengthen the assistance to digital minority group in the successive development plan of information city.