| 英文摘要 |
The purpose of this research is to explore the process of adaptation of foreign nurse aides at long-term care facility. A purposive sample of five Vietnamese female foreign nurse aides was recruited. It was their first time working in Taiwan. They already had three years of experience working as nurse aides. They already had three years of experience working as caregivers. The semi-structured interview guide was used to conduct focus group interviews. Interviewing was carried out using audio visual recording. The content obtained was transcribed verbatim for later analysis. The results of the research were that, during the process of working in Taiwan at long-term care facility, foreign nurse aides face 'challenges of language', do not understand, do not speak Chinese, long working hours, manpower shortages and limited leave 'burden of the job', and 'shock of finding out what the job actually entails' in the care setting; as well as the pressure they feel due to 'inability to meet demands' made upon them. Meanwhile, significant aggravating factors were 'low pay' and 'management models' characterized by verbal scolding and intimidating on the part of institute managers. On the other hand, factors such as 'developing higher language standards', 'developing care skills through a practice-makes-perfect approach', 'positive feedback from facility residents' and 'good treatment of nursing staff' can incentivize foreign nurse aides, generating positivity and enabling emotional adaptation to the work. This study may provide reference materials for understanding the difficulties faced by foreign nurse aides in providing services in an alien environment, and as well as for training and management of long-term care personnel. |
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