品質機能展開結合層級分析法應用通識課程設計之研究－－以「性別平等教育」為例

A Study of General Courses Design Using QFD and AHP-Take a Sexual Equalitarian Education for Example

近年來，我國主管教育的單位訂定了相關法案落實「性別平等」之理念，大學亦開設相關課程，擬透過教育，將此理念灌輸給學生。品質機能展開（Quality FunctionDeployment；QFD）是從產品設計之初，就將品質觀念導入，以滿足顧客需求的技術。層級分析法常應用在多準則的決策問題上，透過建立各評估準則相互關係的階層結構，協助決策者選擇適當的方案。本研究將其二者結合應用在通識「性別平等教育」的課程設計上，透過文獻探討、教師授課經驗、輔導人員意見和問卷調查，運用品質機能展開和層級分析法，發展一套課程設計策略，以符合學生需求，提升學習效果。

In order to transfuse the idea of sexual equalitarian to the students through the educational channels, some relative sexual equalitarian courses are provided in the university on the basis of requirements from ministry of education. Quality Function Deployment(QFD) is a technology that aims to satisfy customers' demands by product design. One of its characteristics is what the voice of customers will be designed into the product. Analytical Hierarchy Process(AHP) is usually used in the multiple criteria decision making. It offers a methodology for ranking alternative courses of action based on the decision maker's judgments concerning the importance of the criteria. In this research, QFD and AHP are employed to the course design of sexual equalitarian education in the general courses. A course design strategy was constructed on the basis of literature review, teachers' practical experiences, viewpoints from students' counselor and questionnaire. It must be helpful to achieve students' requirements and enhance the students' learning effect.