從建築物生命週期探討前期物業管理作業流程及介入時機之研究【

The study of pre-property management operation process and participation timing of using life-cycle approach

在建築生命週期的各階段，如果有物業管理專業的前期參與，可以減少未來管理與使用上的問題，並提升居住生活品質與建築物的價值。因此前期物業管理的作業流程與介入時機是一個值得探討的課題。本研究首先透過文獻回顧與SWOT 理論探討物業管理的發展現況與面臨的問題，法規演變以及前期物業管理介入的時機。其次，並透過對物業管理公司與專家學者訪談，建立前期物業管理作業流程之項目與問卷。研究方法第一階段採取『模糊德爾菲法』進行流程項目篩選，並以篩選後的結果進行第二階段的『層級分析法』求取各項目之相對權重值。其中，全體專家對前期物業介入之相對權重值序位為：『規劃設計階段』 0.275、『竣工驗收階段』0.222、『企劃銷售階段』0.220、『施工安裝階段』0.146 及『可行性研究階段』0.137。研究顯示『規劃設計階段』是影響前期物業介入時機的關鍵性階段。

If the pre-property management could involved in the different stages of construction process. It can not only raise the building value and life quality, but also reduce the maintenance and operation problems. So, the timing of pre-property management participate in of construction process is a researchable issue. A literature review was conducted to discuss the development and problems of property management life-cycle using SWOT analysis. Secondly, a study was word to investigate pre-property management operation process items through interview to property management company and related experts. The Fuzzy Delphi method was adopting to screen the pre-property management operation items through a questionnaire. Then, the weighting of items were investigated by AHP method. The survey indicated that the result presented that if the pre-property management participated in the planning stage and the design of a building embracing maintenance considerations. The performance of a building is likely to be enhanced.