台灣地區大學校院「學生評鑑教師教學」制度之研究

College and University Student Ratings Systems in Taiwan

辭本研究旨在探討台灣地區大學校院「學生評鑑教師教學」之制度並比較公私立學校之間對此制度的異同。研究對象包含36所公立學校及40所私立學校。研究方法以文件分析及問卷調查為主。分析的內容主要包含各校實施「學生評鑑教師教學」的背景、實施程序、評鑑工具、資料處理及結果應用。本研究重要的發現如下：一、有八成多的學校已經全面實施「學生評鑑教師教學」制度。二、只有四成五的學校有「學生評鑑教師教學」的辦法。三、近七成的學校由教務處課務組為來負責教學評鑑的行政工作。四、超過六成學校仍由教務處負責評鑑工具的編製。五、不到一成的學校有學生代表參與評鑑工具的編製。六、有八成的學校全校使用同一種評鑑工具。七、不到五成的學校建立的評鑑工具的信、效度。八、評鑑資料分析以提供教師該科目的平均數最多。九、評鑑結果只提供教師教學與人事決策參考，極少提供學生選課參考。 十、只有三成的學校會提供教學諮詢服務給評鑑結果較為不佳的教師。十一、公私立大學院校在「學生評鑑教師教學」的背景、實施程序、評鑑工具、資料處理及結果應用都沒有顯著差異。 最後，本文根據研究發現，提出結論與相關之建議。

The purpose of this study was to investigate the systems used by students at colleges and universities in Taiwan to rate their professors. The sample consisted of 36 public colleges/universities and 40 private colleges/universities. Two research methods were involved. Method one was an analysis of college/university documents related to student ratings. These documents were concerned with the regulations and instruments for, and the reports on, student ratings from each college/university. Method two was a survey of the officials who took charge of the student ratings system at each college/university. Both methods were implemented between March and April, 2001. Some important findings are as follows: 1. More than 80% of the schools in the sample had implemented student ratings systems. 2. Approximately 46.1% of these schools have built student ratings regulations. 3. 68.4% of the schools have an academic affairs division in charge of the administration of student ratings. 4. Approximately 60.1% of the schools have an academic affairs division in charge of the development of student ratings instruments. 5. More than 90% of the schools do not have student representatives who participate in the development of student ratings instruments. 6. 80.3% of the schools use a school-wide instrument. 7. Less than 50% of the schools have a reliability test and construct the validity of student ratings instruments. 8. The mean for each academic subject is the most-used statistic for the results output. 9. Only three schools have published the results of their student ratings. 10.Approximately 30% of the schools offer an instructional consultation service for faculty. 11.There is no significant difference between public colleges/universities and private colleges/ universities regarding the student ratings system. Based on the results of this study, some conclusions are drawn and suggestions are made for future study.