不同職業類別人員職業倦怠之研究

A Study of People in Different Occupational Fields to Burnout

本研究之目的在透過統合分析法，對不同職業類別人員之職業倦怠情形進行分析比較。本研究經電腦檢索後共選取42篇有關職業倦怠的研究報告，並依研究對象分為教師與公務人員二類，而職業倦怠的內涵包含情緒耗竭、去人性化、個人成就感、工作情緒、工作價值、工作表現、工作投入等七項。研究結果顯示：在教師類別中，整體而言以女性、未婚教師的職業倦怠程度較高；公務人員類別中，大體上依然是女性、未婚者者的職業倦怠程度較高，但在某些分量表上則呈現男性、已婚者較嚴重，這是與教師類別最大的差異處。經由本研究之探究，研究者將可瞭解到教師、公務人員的職業倦怠程度，並發現較易產生職業倦怠的高危險群，以供相關務防措施的參考。

The purpose of this study is to analyze and compare people in different occupational fields to burnout to understand the burnout among various occupations through meta-analysis. Through computer sorting, 42 surveys and research reports regarding 'Burnout' regarding were selected in this study. The research subjects are teachers and civil servants, while the analytic dimensions include gender, work place, marriage status such three items. As to the content of burnout, it includes emotional exhaustion, dehumanization, personal accomplishment, working emotions, job value, work performance and work devotion seven categories. The research result shows: in respect of teacher category, generally female and single teacher have higher degree of burnout; meanwhile school locations are almost indifferent. As to the category of civil servants, female and single people are still with higher degree of burnout in overall, but male and married people are more serious in certain dimensions, which is the biggest difference comparing to teacher category. Through the exploration of this study, researchers may realize the burnout degrees among teachers and civil servants and find the high-risk groups that easily lead to burnout as references of relevant precautionary measures.