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航運季刊 Maritime Quarterly |
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201812 (27:4期)期所有篇 |
- 探討購買涉入、品牌權益、服務品質與顧客滿意度之關係──以DHL為例 Investigating the Relationships among Purchasing Involvement, Brand Equity, Service Quality and Customer Satisfaction - A Case Study of DHL
- 澎湖連鎖便利商店營運與物流風險管理 Operational and Logistics Risk Management of Peng-Hu's Chain Convenience Store
- 高雄港國際旅客中心關鍵服務品質要素之研究 Key Service Quality Factors for International Passenger Center in Kaohsiung Port
- 挪威海軍海事碰撞案人為肇因之研究 The Research of the Human Causal Factors of the Collision in Norwegian Navy
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