|
觀光休閒學報 Journal of Tourism and Leisure Studies |
|
201208 (18:2期)期所有篇 |
- 符合情緒規範的表達方式:從客服人員對顧客與組織的觀點 The Ways to Express Required Emotions: Customer-contact Employees’ Perspectives toward Customers and Organization
- 長者安康學習旅遊興趣與住宿相關服務重要性覺知 Wellness Learning Travel Interests and Perceived Importance of Lodging Related Services for Older Adults
- 餐飲服務業中服務品質、互動強度與忠誠度關係之驗證:探討關係品質的中介角色 Examining Relationships between Service Quality, Interaction Intensity and Loyalty in the Food and Beverage Industry: The Mediated Role of Relationship Quality
- 澎湖目的地意象之關鍵屬性確認:基於結構方程模型的IPA方法 Structural Equation Modeling Based Importance–performance Analysis for Determining Critical Destination Image Attributes of Penghu
|
|
|
新書閱讀
最新影音
優惠活動
|