以混合模式提高醫院員工病人安全文化意識—某區域教學醫院為例

Mixed Strategy for Increasing Awareness of Patient Safety Culture in Hospital Employees: Empirical Experience from a Regional Teaching Hospital

病人安全文化反映了醫院員工在安全方面的堅持和行為。台灣各醫療機構多以衛生福利部公告「醫院年度醫療品質及病人安全工作目標」做為推升醫療品質疾病安全的對策方向。個案醫院運用多項混合對策，對於員工進行病人安全文化塑造，並檢視員工自主填報的病人安全文化調查結果，成效顯著。透過培訓前瞻性的病人安全種子，有效發展病人安全文化。

 

Patient safety culture reflects the persistence and behavior of hospital employees in terms of safety. The medical institutions in Taiwan mostly take the annual healthcare quality and PSC for hospitals announced by Ministry of Health and Welfare as a way to increase healthcare quality and patient safety. A hospital used some mixed strategies to establish employees’ patient safety culture. By reviewing the results of patient safety culture surveys reported by employees, we found that the results confirmed the effectiveness of the measures. Through forward-looking training strategies, a patient safety culture can be effectively developed.