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篇名
數字時代的智能化適老服務:法理基礎與制度保障
並列篇名
Intelligent Aging Services in the Digital Age: Legal Foundations and Institutional Safeguards
作者 蘇宇
中文摘要
智能化適老服務的需求主要源於當前老年人群體面臨的“數字失能”和“信息屏障”。根據老年人自身條件及應用場景的不同,智能化適老服務需要滿足多元差異化需求。國家目前已形成了一系列法律規範與政策指引,為老年人跨越“數字鴻溝”的提供了規範依據。現代行政法所建構的“國家-市場”多元關係是智能化適老服務供給的制度基礎,適時的國家干預、政策形成和法律責任配置,是保障和提升智能化適老服務質量的關鍵。具體而言,當前國家干預政策應追求數字融入的代際均衡,秉持基礎覆蓋原則和輔助供給原則,根據不同算法應用場景及法益保障需求,將智能化適老服務的供給前提劃分為四個助力等級,匹配不同服務內容及規制措施,實現社會剩餘收益最大化。
英文摘要
The demand for intelligent aging services mainly arises from the current elderly population's ''digital disability'' and ''information barriers'', with significant variation depending on personal conditions and application contexts. The state has established a range of legal norms and policy guidance to lay a regulatory foundation for overcoming the ''digital divide''. Yet, issues such as halfhearted efforts in market entities' senior-friendly modification, evident technological shortcomings, and a shortage of manual services continue to impede the adequate and effective provision of these services. The market lacks sufficient motivation to provide comprehensive intelligent aging services fundamentally due to their public or quasi-public goods characteristics, necessitating a supply foundation that transcends market self-regulatory logic. Direct government provision or mandatory market provision may face deficiencies in efficiency and equity, and the multi-relational ''state-market'' space constructed by modern administrative law is a critical basis for supplying intelligent aging services. State intervention of various forms and degrees shapes and regulates the relationship between the state and the market, becoming essential in enhancing the supply of intelligent aging services. Such state intervention should aim for a balance in digital integration across generations, not as absolute equality but as a relative equilibrium that finely considers multiple value goals and constraints. It should help the elderly bridge various extents of the ''digital divide'', based on differences in subjects and contexts while fully respecting market rules and reasonably controlling the supply burden of market actors. The supply mechanism should prompt government-market collaboration, appropriately providing public and quasi-public goods to achieve an optimal balance. Therefore, state intervention should adhere to the principles of basic coverage and supplementary provision. The principle of basic coverage implies that the state should require market entities, primarily platform companies, to take on the universal supply obligation for foundational intelligent aging services and provide reasonable subsidies when their burden becomes excessive. Monopolies can lead to ''deadweight loss'', and a significant proportion of the supply costs for intelligent aging services lies within the region of this deadweight loss. This requires providers with monopolistic characteristics to not abandon the supply within this ''deadweight loss'' area and to not substantially give up on the elderly population, bearing the obligation of supplying intelligent aging services up to the point of market clearance. The principle of supplementary provision means that the state respects market entities' supply of intelligent aging services and appropriately guides and supplements the market supply mechanisms in diverse scenarios. The manner and degree of state intervention in the supply of aging services should correspond to the gap in all spontaneous supply mechanisms, setting diversified institutional safeguards for aging service demands of varying degrees of importance. Once the legal system can clearly distinguish and address the varying needs of the elderly for ''digital inclusion'', relevant departments can select suitable regulatory measures based on different levels of intervention intensity. In the future, based on different algorithm application settings and the need to protect diverse legal interests, the provision of intelligent aging services should be divided into four levels of assistance: level 0 requires no state intervention; level 1 allows for intermediary state intervention; level 2 permits state intervention via resource allocation; and level 3 allows for mandatory state intervention and supports direct state provision. The related system should align each level of assistance with corresponding service contents and regulatory measures to maximize societal surplus benefits.
起訖頁 89-100
關鍵詞 數字鴻溝基礎覆蓋原則輔助供給原則智能化適老服務
刊名 当代法学  
期數 202403 (2024:2期)
出版單位 吉林大學
該期刊-上一篇 論數據獲取型不正當競爭事例的規範構成
該期刊-下一篇 論會計師事務所證券虛假陳述的連帶責任
 

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