後疫情時代工作輪調效益對銀行理財專員之績效影響

The Impact of Work Rotation Benefits on the Performance of Bank Wealth Management Commissioners in the Post-Pandemic Era

現行疫情後的經濟狀況，蒙受各種因素影響，導致原金融機構競爭激烈的前景遭受影響，本文針對工作輪調下是否會影響理財專員之績效。績效評估涉及諸多因素，如企業文化、經濟條件、投資策略、研發力、員工產出績效等；基於此，現行疫情後之環境，銀行執行工作輪調時是否會影響理財專員之績效？研究對象為A銀行理財專員，研究方法採用問卷調查法，以隨機抽樣方式發放問卷，並進行前測及正式問卷分析。經研究分析發現，理財專員最在乎銀行執行工作輪調時，是否有考量其輪調意願。理財專員所賺取手續費收入業績，會因為工作輪調的發生產生差異。基此建議，有必要建立專業能力的培訓制度，及依據業績較佳的理財專員制定慰留機制。

The current economic situation after the pandemic, affected by various factors, resulting in the prospect of fierce competition of the original financial institutions will be affected, in view of this, we talk about the work rotation, will affect the performance of the financial commissioner, and the performance of the evaluation, including many factors: such as corporate culture, economic conditions, investment strategy, research and development power, employee output performance, etc., so in the current post-pandemic environment, when the bank implements the work rotation, will it affect the performance of the wealth management commissioner? This is the reason for this discussion. The research object was A Bank Financial Management Specialist. The research method used questionnaire survey method to distribute questionnaires by random sampling, and forecasted and formal analysis. After research and analysis, the following conclusions were reached: 1. The financial adviser is most concerned about the willingness to rotate when the bank performs the rotation of the bank. 2. The performance of the fee earned by the financial commissioner will be different due to the occurrence of work rotation. Finally, based on the research results and findings, the first is to establish a training system for professional competence and the second, based on the better performance of the financial commissioner, to develop recommendations for the comfort mechanism.