物業管理業職業安全衛生現況調查之研究

Research on Occupational Safety and Health Status Survey of Property Management Industry.

物業勞工是物業營運重要的成員，為瞭解物業勞工對於職業安全衛生的認知，本研究設計問卷以調查物業管理行業對於職業安全認知的現況，並針對調查結果提供相關改善策略。由研究調查發現物業勞工在職業安全衛生教育訓練欠缺完整的計畫與安排，物業勞工對於作業場所存在的危害因子及暴露因子不甚了解，物業勞工的不法侵害沒有得到適當的處理及回饋，防護具的使用情形無法完全落實，物業勞工也沒有得到完善的身心健康相關保護措施，母性健康工作危害之虞缺少有效的控制措施。因此，本研究針對現況問題提出改善建議，在物業雇主方面應提出預防與工作有關傷病及符合適用法令之規章政策，強化職業安全衛生管理能力與訓練。加強辨識、分析和評估活動場所及工作場所存在的危害及風險，持續改善作業場所安全，降低事故和傷害的風險，並及時合理地調整預防與矯正措施，以提高物業管理行業的職業安全衛生水平。

Property workers play a crucial role in property operations. To gauge the occupational safety and health awareness among property workers, this study designed a questionnaire to investigate the current state of awareness within the property management industry. Based on the survey results, relevant improvement strategies are proposed. The research reveals that property workers lack comprehensive plans and arrangements for occupational safety and health education and training. They possess limited knowledge of workplace hazards and exposure factors and inadequately address unlawful infringements without proper feedback. The implementation of protective equipment is not thorough, and property workers do not receive comprehensive measures for physical and mental health protection. Moreover, effective control measures for maternal health hazards in the workplace are lacking. Therefore, this study suggests improvement measures for these issues. Recommendations include the implementation of policies to prevent work-related injuries and illnesses, compliance with relevant laws and regulations, and the strengthening of capability and training for occupational safety and health management by property employers. Additionally, the study proposes the identification, analysis, and evaluation of hazards and risks in activity and work areas, continual improvement of workplace safety, reduction of accident and injury risks, and timely and reasonable adjustments to preventive and corrective measures to enhance the overall occupational safety and health standards in the property management industry.