社會工作人員復元之相關因素初探：以增強權能和生活滿意為例

An Exploratory Study on the Correlates of SocialWorkers' Recovery: Empowerment and Life Satisfaction

既有的研究已證實社工員容易有職業倦怠，其影響範圍很廣，包括失眠、抑鬱等，然而文獻中亦呈現出社工員自身會經歷「復元」。本研究的目的在探究影響社工員復元之因素，特別聚焦在增強權能和生活滿意這兩個復元結果指標，根據「復元統合模式」和參考既有的文獻，自變項部分著重在探索「靈性」和「中庸思維」的影響，同時納入「年資」、「相融和諧」、「自尊」、「韌性」、和「組織支持」為控制變項。研究對象為社會工作直接服務領域擔任社工、督導、或主任一年以上者，透過網絡自填問卷，搜集到484個可用樣本之資料。複迴歸分析結果顯示研究模型可解釋依變項之變異量的比例頗高，於增強權能為63.9%，於生活滿意為52.2%。工作壓力的確可能對社工員帶來負面的影響，個人內在的資源可以促進復元，最重要的是自尊，靈性幸福感次之，中庸思維則是再次之，韌性的影響僅顯示在增強權能方面。這些發現指向社工員自我照顧和組織支持的重要性。

Existing studies have confirmed that social workers are prone to burnout,
which can affect a wide range of areas, including insomnia, depression, etc.
Nevertheless, they might also experience ''recovery.'' This study aimed to explore
the factors that affect social workers' recovery under work stress, with a
particular focus on the two indicators of recovery outcomes: empowerment and
life satisfaction. Based on the ''Unity Model'' and referring to existing research,
the independent variables will focus on exploring the influence of ''spirituality''
and the ''Golden-mean thinking.'' In addition, ''seniority'', ''harmony'', ''selfesteem'',
''resilience'', and ''organizational support'' were included as control
variables. The study subjects were those who have held full-time social work
positions for more than one year, including social workers, supervisors, and
directors. Through an online survey, 484 usable data were collected. The regression
analyses revealed that the model was significant, and explained 63.9%
and 52.2% of the variances in empowerment and life satisfaction, respectively.
Work stress exerted a negative effect on the dependent variables. The internal
resources could facilitate recovery, with self-esteem being the most important
factor, spirituality the second, and Golden-mean thinking the third. Resilience had a significant effect only on empowerment. The findings imply the importance
of self-care and organization in facilitating social workers’recovery.