臺灣民眾對人工智慧的態度及其影響因素

Attitudes and Its Influential Factors of Taiwanese People towards Artificial Intelligence

本研究使用2019年臺灣社會變遷基本調查七期五次「科技與風險」調查資料試圖探究：一、臺灣民眾對人工智慧的接受程度如何？二、對人工智慧的態度是否因為性別、年齡、教育程度、職業類別而有差異？三、個人的科技知能與經驗是否影響對人工智慧的態度？四、對人工智慧的態度，是否影響對風險責任歸屬單位的看法？。分析結果顯示，多數臺灣民眾同意人工智慧發展對社會有利，也擔憂隨之而來的各項風險，但自認對人工智慧的了解程度並不高。年輕世代、高教育程度、科技知能與經驗較豐富者較傾向對人工智慧持「又愛又怕」的態度，而年長世代、低教育程度、科技知能與經驗較貧乏者較傾向對人工智慧持「順其自然」態度，反映了社會中的數位落差現象。

This research analyzed the 2019 Taiwan Social Change Survey (Round 7, Year 5): Technology and Risk Society to explore: (1) To what degree do Taiwanese people accept artificial intelligence (AI)? (2) Are attitudes towards AI varied among people with different gender, age, education, and occupations? (3) Are attitudes towards AI influenced by individuals’scientific intelligence? (4) Do attitudes towards AI affect opinions about organizations responsible for risk of AI? Analyses showed that, most Taiwanese people agree that AI is beneficial to society, that the technology may come with risks, and that their knowledge about AI is limited. Those who were among younger generations, with higher education, and richer knowledge and experiences on science and technology tend to have an opinion of“ambivalence”to AI. Those who were among older generations, with lower education, and with poorer knowledge and experiences on science and technology tend to hold an opinion of“ignorant worry”towards AI, which reflect the digital divide in Taiwan society.