英文摘要 |
This paper aims to explore key dimensions and indicators that affect the efficiency of pilot operations in Taichung Container Port based on Analytic Network Process (ANP). Four dimensions and fifteen indicators are derived according to the literature review and 25 expert questionnaires. The results reveal that People is the most important dimension, followed by Ships, Port Facilities, and Policies. Moreover, Pilot's professionalism, Container Ship Automatic Identification System, and VTS System are the three most important sub-indicators. The research findings can provide decision suggestions for improving the efficiency of the pilotage operation and consequently obtain potential economic benefits. |