區塊鏈對於組織提昇社會責任能力之影響：慈善專案的個案分析

The Impact of Blockchain on Improving Organizational Social Responsibility Capabilities: Case Study for A Charity Project

區塊鏈正將其應用擴展到加密貨幣之外。就技術特性而言，區塊鏈可以幫助組織發展其社會責任能力，然而，目前缺乏對這個主題的研究。因此，本文將探討區塊鏈如何協助組織在履行社會責任的過程中，提升對利害關係人的響應能力。基於一個非營利組織慈善專案的說明性案例，我們認為區塊鏈可以填補組織在社會責任活動的信任缺口；區塊鏈可以保證利害關係人的「捐贈權」，讓他們能夠獨立、及時地驗證企業社會責任活動的真實性；它還增強了組織實現正向道德意識的能力，推動組織更透明地和適當地考慮踐行社會責任。最後，區塊鏈的「去中心化」和「資產轉移」的附加價值，可以強化組織在社會責任的績效表現上，管理其相關響應議題的能力。

Blockchain is expanding its applications beyond cryptocurrency. For the sake of technical features, blockchain could help organizations develop their social responsibility capabilities. There is, however, a lack of research on this topic. Thus, this article is to explore how blockchain help organizations improve their capabilities to respond to stakeholders in the process of social responsibility fulfilment. Based on an illustrative case of a non-profit organization's charity project, we argue that blockchain can fill the trust gap in corporate social responsibility endeavors. Blockchain can ensure the “right to donation” of stakeholders, allowing them to independently and timely verify the authenticity of corporate social responsibility activities. It can also reinforce organizations' capability toward positive ethical awareness, driving organizations to transparently and appropriately deliberate social responsibility practices. Finally, added-values of “decentralization” and “asset transfer” of blockchain can reinforce organizations' capabilities to manage issues related to performance of response for social responsibility efforts.