雙北地區保全業者之防疫作為

The Actions of Epidemic Prevention of Security Operators in Taipei and New Taipei City

近年來，基於新冠肺炎疫情，政府成立疫情指揮中心，展開邊境管制與防疫物資管控措施，藉此控制疫情傳播；在社區部分，保全業者成為防堵疫情社區化傳播的最後一道防線，本文透過深入探討保全及其物業管理相關產業之從業人員與防疫作為之間相互間的關係，用以瞭解防疫作為需求與執行保全工作是否產生影響缺口或困境，以質性專家問卷訪談方法，以雙北市之社區為例，探討保全業者於防疫作為的專業知識、專業技能與執行能力、教育與訓練、社區支持與認同等四大構面的需求性及必要性，並具體按各構面之特徵提供建議，期能拋磚引玉，提供保全產業未來因應其他疫情之防疫管理策略擬定之參考。

In recent years, in response to COVID-19, the government has established an epidemic command center to carry out border control and epidemic prevention materials control measures. The government wants to use these methods to control the spread of the epidemic. In the community part, the security operator has become the last line of defense against community transmission. This study is to explore the relationship between the property management industry and related practitioners and epidemic prevention. This article hopes to understand whether there is an impact, gap or dilemma between the demand side of epidemic prevention and the implementation of property management. Therefore, this study uses a qualitative expert questionnaire interview research method, and takes communities in Taipei and New Taipei City as examples to explore the professional knowledge, professional skills and executive ability, education and training, community support and recognition of security operators in epidemic prevention. Through the above-mentioned parts, it establishes the demand and necessity of the four dimensions. At the same time, this paper also provides practical suggestions based on the conclusions and the characteristics of each aspect, hoping to provide a reference for the security industry's epidemic prevention in response to the management and strategies of other epidemics in the future.