通用計程車特約車隊試辦計畫

A Study of Operating Management System of Reservation-based Wheelchair-accessible Taxi (WAT) Team

交通部運輸研究所於2017-2018年辦理「預約式無障礙小客車運輸服務之整合研究」，提出通用計程車以特約車隊模式來逐步擴大市場規模之策略，並配合開發方便民眾預約之單一入口，構建一預約式通用計程車運輸服務資訊系統，透過應用程式介面（API）介接各車隊業者既有排班調度系統，讓各車隊發揮其專業智慧，也為地方政府將來實施特約車隊制度時，提供可操作之工具。其次，可透過特約制度及補助制度之重新設計，提高業者或駕駛投入通用計程車服務之意願，落實計算乘載行動不便者之實際成效、以及促成特約車隊之通用計程車回歸按表收費之常態。此外，可就縣市政府需求，客製化修訂與組裝前述系統模組，俾利縣市政府推動通用計程車特約車隊。本研究透過試辦計畫之推動執行，運用先進資通訊技術，建構身心障礙者、高齡者及行動不便者之友善運輸環境，以提升其行動自主性，為我國即將進入超高齡社會預為準備。

According to ''An Integrated Study of Reservation-based Wheelchair-Accessible Taxi (WAT) Transport Services'' made by the Institute of Transportation, Ministry of Transportation and Communications in 2017~2018, WATs are suggested to operate in a reservation-based taxi team mode to step by step expand its market size, and a reservation-based single portal can be developed accordingly to give citizens greater convenience. In this way, a reservation-based WAT transport service information system can be established. Through application programming interface (API), the existing scheduling system of different WAT teams can be connected, allowing these WAT teams to develop their professional wisdom, and also providing the local governments with an operational tool when implementing reservation-based WAT team system in future. Besides, through the reservation-based system and the redesigned subsidy system, the taxi owners' and taxi drivers' willingness to join the WAT transport service can be increased. Then we can realize the actual effect of offering transport service to the people with disabilities, and facilitate normalizing a condition with reservation-based WAT fare charged by meter. In addition, according to the needs of different city and county governments, customized amendment and recombination of the foregoing system modules can be made so as for different city and county governments to promote appropriate reservation-based WAT teams. Through promotion and implementation of the trial plan, and use of advanced information and communication techniques, a barrier-free transport environment can be established for the people with physical or mental impairment, the aged people, and the people with disabilities in order to improve their autonomy of mobility, and let Taiwan be prepared for the coming of a super-aged society.