遠距網絡課程滿意度之調查研究~以嶺南師範學院為例

Investigation and research on the satisfaction of distance network courses-taking Lingnan NormalCollege as example

本研究旨在探討嶺南師範學院遠距網路課程滿意度。究竟嶺南師範學院學生對於遠距網路課程最滿意的的是哪些向度，不滿意的又是哪些向度。本研究對象為嶺南師範學院2019學年度10個科系修習遠距網路課程的學生，共有352人，包括教育學系、烹飪與營養教育學系、物理學系、數學與英用數學學系、化學學系、教育技術學學系、科學教育班、生物科學學系、地理科學學系、機電技術教育學系。以「問卷星」編輯問卷，結果歸納如下：一、調查研究發現，學生對於教學與學習成效方面，33個題項中有19各題項滿意度達八成以上，依序為：1.教師充分備課，並掌握課程進度。2.我覺得老師樂於解決學生學習問題。3.教師教學態度認真負責，且授足所需授課之時數。4.教師能清楚且有組織、有系統的表達教學內容。5.我覺得老師樂於鼓勵學生獨立思考。6.教師樂於鼓勵學生提問與討論，師生互動良好。7.我覺得老師的教材取材適當。8.我覺得老師在教學上都能尊重學生的意見。9.教師於本課程開始時會提供教學大綱，敘明課程需求與評分方式。10.我覺得老師的教學目標很明確。11.教師評量方式公平且合理。12.教師對課程內容有良好的組織與規劃。至於過半數學生不滿意的題項分別為:1.我希望老師在避免性別或族群偏見上可以更臻完善。2.我希望老師在講課避免偏離主題。二、同學們缺課的情況不多，但預習和復習方面有30%的同學沒有這個習慣。三、大部分教師使用騰訊課堂（64.77%），其次為QQ課堂（54.83%），再其次為雨課堂（49.72%）。至於在操作技術方面，老師偶而或經常卡頓或斷線的有八成一（81.25%），學生偶而或經常卡頓或斷線的有八成九（88.64%）。四、嶺南師範學院學生認為遠距網路課程的優點或建議有：1.環境比較舒適，同學們不用跑很遠的路到教室上課安全。降低了大規模聚集的可能性。2.可以實現資源共用，隨時隨地學，教學安排比較靈活。3.師生互動更多，學生敢於向老師提問，彈幕或語音多種形式互動豐富。4.在家上課不用教室宿舍食堂來回走，可以節省時間。5.遠距網路課程可以通過發彈幕的形式增加師生互動，形式新穎，可以增添課堂活躍氣氛。6.建議老師們在授課過程中可以隨意抽查同學開攝像頭，防止有些同學在掛課。建議學校針對於網上授課出一套相對應的校規校紀，並考慮到一些同學家裏沒有WiFi，建議學校給以一定的流量補助。

The purpose of this study was to explore the satisfaction of lingnan normal college's long-distance network courses. What was the most desirable ness for students at Lingnan Normal College about the distance was the degrees of direction, and what was not satisfied wasthose degrees. The research object was the 2019 academic year of the Minnan Institute of Science, 10 departments of studying distance network courses, a total of 352 students, including the Department of Education, Cooking and Nutrition Education, Physics, Department of Science, Department of Education technology, Science, Science, Science, Science, Science, Science and Technology. The results were summarized as follows by the ''Survey Star'' editing the questionnaire:First, the study found that students onteaching and learning effectiveness, 19 of the 33 subjects of more than 80% of the content, in order: 1. Teachers fully prepared lessons, and master the progress of the curriculum. I think teachers were happy to solve students' study problems. 3. Teacherswere conscientious and responsible in their teaching and give the required number of teaching hours. 4. Teachers can clearly and organizedly and systematically express the content of teaching. I think teachers were willing to encourage students to think independently. 6. Teachers were willing to encourage students to ask questions and discuss, and teachers and students interact well. 7. I think the teacher's teaching materials were appropriate. I think teachers can respect the opinions of students in teaching. 9. Teachers will provide an outline at the beginning of the course to describe the needs and scoring methods of the course. I think the teacher's teaching goal was very clear. 11. The teacher's assessment was fair and reasonable. 12. Teachers have good organization and planning of the content of the curriculum. As for the less-than-satisfactory questions of the students: 1. I hope that teachers can be more perfect in avoiding gender or ethnic bias. I hope the teacher will avoid straying from the subject in the lecture.Second, there are not many students who lack, but 30% of the students and students do not have such a system. Third, most teachers use Tencent Classroom (64.77%), followed by QQ Classroom (54.83%), followed by Rain Classroom (49.72%). Asfor operational technology, 81 percent (81.25 per cent) of teachers occasionally or often katton/rollovers, and 89 percent (88.64 per cent) of students occasionally or frequently katton/rollovers.