政府機關文書檔案管理資訊系統驗證作業之探討

A Study on the Verification Scheme for Electronic Documents and Records Management System of Government Sectors in Taiwan

公文及檔案管理資訊系統（以下簡稱文檔系統）驗證作業自西元（以下同）2006年推動迄今已逾10年，期能藉由研究案瞭解驗證作業的績效、受驗機關或廠商的支持情形、驗證作業有無改善之處等；盼能透過研究結果與建議，為施行中之驗證作業覓得更佳出路，使驗證作業與實務作業得以緊密結合，更進一步瞭解驗證對象之支持度，提供後續驗證作業及相關制度之改善參考。本文最後提出2項短期建議及2項中、長期建議，短期建議包括加速驗證審查與縮短驗證結果公布時間、持續提升驗證單位服務品質；中、長期建議包括驗證程序面之調整改善及持續推廣驗證作業等。

The verification scheme for Electronic Document and Records Management System (EDRMS) has been promoted by the National Archives Administration more than a decade since 2006. This research aims to discuss the service performance of the verification scheme; moreover, the attitudes and satisfaction of agencies applying the service as well as information system vendors. In addition, the study expects to find a better way for the tight integration of the verification scheme and practical needs. Furthermore, the experiences of the applicants can be used as reference for improvement on the follow-up verification scheme and other related systems. We make conclusions with two short-term suggestions and two medium-term and long-term suggestions. One short-term suggestion is accelerating the inspection times of verification and less waiting times of the announcement of verification results, the other is continuously improving the quality of verification service; Medium-term and long-term suggestions are adjusting and improving procedures of verification , and continuously promote operations of verification.