應用日語學系商用日語教學之探討──開設科目的現況與教學方針

A Study of the Teaching and Learning of Business Japanese of the Department of Applied Japanese the Current Status of Provided Courses and Teaching Objectives

本文主要調查台灣各大學應用日語學系（以下、應日系）開設商用日語相關課程的現況並分析其課程特徵，進而探討應日系的商用日語教學應該包含哪些內容，及其教育方針。根據調查結果顯示；應日系開設商用日語科目在數量上有日益增加的趨勢，科目名稱也呈現多樣化，其中又以口頭溝通相關科目居多。內容方面主要以商用會話、商業文書、商業禮儀為主要學習項目。另外，從企業的需求、跨文化溝通、學習者的背景等角度分析結果得知；欲培養具統合商用日語能力之人才，除了言語技能層面的「商用日語能力」之外，還必須兼顧「日本職場文化之理解」以及「就業支援指導」等要素。

This study aimed to explore the current status of business Japanese related courses offered by Departments of Applied Japanese of universities in Taiwan and analyze characteristics of those courses to further discuss which contents shall be included in teaching of business Japanese for Departments of Applied Japanese and corresponding educational objectives. According to the results of the survey, the number of business Japanese related courses offered by Departments of Applied Japanese has been increasing, and there have been courses of various titles, mostly related to oral communication. In the aspect of content, the focus of learning is on business conversations, business documents, and business etiquettes.According to the results of the analyses from the viewpoints of corporate needs, cross-cultural communication, and learners' background, in order to cultivate talents with the ability to integrate business Japanese, besides ''business Japanese ability'' of the language skill aspect, factors such as ''understanding of cultures in Japanese job fields'' and ''career support and guidance'' must also be considered.