新北市公共自行車（YouBike）使用者意見調查

Survey of User’s Cognition and Satisfaction for Youbike System in New Taipei City

為提供新北市更完善的低碳轉乘運具，本市建置 YouBike 租賃系統作為大眾運輸最後一哩接駁，以落實綠色運輸無縫接軌的綠色交通概念，新北市自 103 年起開始 YouBike 建置計畫，租賃站已於 105 年達到 340 站、106 年建置完成 440 站，以及於 107 年達成 500 站之目標，後續更持續往 109 年完成 600 站租賃站之目標邁進。本研究針對計畫執行現況進行統計調查及分析，探討現況問題及未來發展方向，以利後續政策推動，期使 YouBike 能夠更加貼近民眾實際需求。

In order to develop Sustainable Transportation and to provide citizens a low carbon mode as an alternative to complete their short trips, New Taipei City Government set up public bikes rental system which called ''YouBike'' in 2014. So far, New Taipei City Government set up more than 500 YouBike stations , moving forward to this goal of 600 YouBike stations. This study intended to Youbike system in New Taipei City as object of study to explore user’s cognition. This study used questionnaires to analyze user’s cognition and satisfaction. The results of this research will be helpful for government departments to understand user characteristics and accordingly improve the system.