台灣地區學校護理人員社會支持對其工作壓力與幸福感之中介影響研究

The mediating effect of social support on the relationship between working stress and well- being among school nurses in Taiwan

目標：本研究為瞭解學校護理人員社會支持對其工作壓力與幸福感之中介影響。方法：研究母群體以全國高中職及國中小學校之學校護理人員，採隨機分層取樣，以問卷資料收集，進行描述性、相關、中介階層迴歸分析。結果：學校護理人員之社會支持、工作壓力、幸福感得分為中等程度。社會支持、幸福感與工作壓力呈顯著負相關；社會支持與幸福感呈顯著正相關。學校護理人員社會支持在工作壓力與幸福感之關係間具有部分中介效果。結論：學校護理人員的社會支持在工作壓力與幸福感的關聯性上存在著中介效果，提升學校護理人員社會支持有助於減少工作壓力對學校護理人員幸福感之影響。根據研究結果，建議學校主管及機關政策給予行政支持、學校護理人員同儕支持增進工作能力、學校護理專業團體應紮根校護的專業素養教育及工具發展，帶動對學生照護的新視野。 Objectives: To understand the mediating effect of social support on the relationship between work stress and wellbeing experienced by school nurses. Methods: School nurses from elementary, junior high, high, and vocational schools in Taiwan were selected using stratified random sampling, to whom questionnaires were given to collect the required data. A descriptive analysis, correlation analysis, and hierarchical regression analysis and various mediation methods were performed to examine the mediating effect of social support on the relationship between work stress and wellbeing. Results: School nurses’ social support exerted a mediating effect on the relationship between work stress and well-being. Therefore, increasing school nurses’ social support can reduce the effect of work stress on their well- being. Conclusions: According to the research results, this study recommended that the school and government authorities should provide administrative and policy support for school nurses, and the peer support from other school nurses can enhance school nurses’ work abilities. Professional school nurse organizations should enhance school nurses’ professionalism and facilitate instrument development, promoting a new horizon for student care.