商船船員之人際關係對工作適應之影響分析：探討情緒管理的中介角色

An Analysis on the Effect of Merchant Ship Seafarers’ Interpersonal Relationships upon Their Vocation Adjustment: The ediator Role of Emotional Intelligence

鑒於我國長久面臨本國籍船員供不應求的窘境，本研究遂就臺灣船員「工作適應」的狀況，探討其「人際關係」與「情緒管理」對工作適應的影響。研究假說的驗證係透過層級迴歸分析。本研究針對現職台灣船員，發放問卷，共蒐集289 份有效樣本。本研究發現商船船員的「人際關係」對其「工作適應」有正向影響關係，「人際關係」較好的船員，其在「工作適應」上較為良好；其次，船員的「情緒表達」與「他人情緒覺察」兩個構面會在船員的「人際關係」對其「工作適應」的影響關係上產生中介效果，即船員本身之「情緒表達」與「他人情緒覺察」能力較好時，其「人際關係」對「工作適應」的感知也就會較顯著。此外，經本研究分析後發現，船員在不同「船型」上服務，其「人際關係」對「工作適應」之影響程度亦有所不同。 This study examines the effects of interpersonal relationship and emotional intelligence on vocation adjustment in Taiwan,s seafarers. Survey data was collected from 289 seafarers working on merchant ships. In this study, descriptive statistical analysis, correlation analysis, reliability and validity analysis, and hierarchical regression analysis are used to draw the following conclusions: Firstly, the interpersonal relationship has a positive effect on the vocation adjustment. It is also found that the comparison result is the same as the reference object. Secondly, the emotional intelligence has a positive impact on the relationship of the crew sense with interpersonal relationship and vocation adjustment. The tendency is that better emotional intelligence seafarers can improve the role of complete mediator between interpersonal relationship and vocation adjustment. In addition, different ship types would not only influence the vocation adjustment, but also play a moderate role. Several suggestions are drawn from the results to seafarers to accommodate to the sea workplace.

This study examines the effects of interpersonal relationship and emotional intelligence on vocation adjustment in Taiwan,s seafarers. Survey data was collected from 289 seafarers working on merchant ships. In this study, descriptive statistical analysis, correlation analysis, reliability and validity analysis, and hierarchical regression analysis are used to draw the following conclusions: Firstly, the interpersonal relationship has a positive effect on the vocation adjustment. It is also found that the comparison result is the same as the reference object. Secondly, the emotional intelligence has a positive impact on the relationship of the crew sense with interpersonal relationship and vocation adjustment. The tendency is that better emotional intelligence seafarers can improve the role of complete mediator between interpersonal relationship and vocation adjustment. In addition, different ship types would not only influence the vocation adjustment, but also play a moderate role. Several suggestions are drawn from the results to seafarers to accommodate to the sea workplace.