英文摘要 |
Whether the innovation is accepted is a complex problem. More and morestudies point out the importance of institutions. Prior literature indicates thatinstitutional forces pose on the user is hard to remove or resist. The best way theinnovators could employ is to respond the forces strategically. This study follows the trend of robust design; focus on the design features and strategies as aresponding strategy. Thus this study conducted the 4 years field study and aimed toexplore the design strategies of innovations to respond the institutional forces. Themain findings of the strategies the case used are ‘robust design’, however there islittle understanding of the concept in recent literature. The findings provide the richinterpretation of ‘robust design’ by illustrating the related literature, practices andstrategies exhibited in the research case, and the connection and reflection on thepast wisdom. The outcomes of this study will be expected to contribute theliterature on innovation design, institution theory, and responding strategies. |