工作特徵、工作環境、以及情境因素對大學學生參與企業實習滿意度之研究

A Study of the Relationship between Job Characteristics, Work Environment, Contextual Factors and Internship Satisfaction

隨著整體產業環境與教育模式不斷改變之下，職場競爭愈來愈激烈。近年來諸大學陸續與各產業簽訂產學合作計畫，其目的為讓學生能夠提前接觸與踏入職場學習並累積在學校所欠缺的實務經驗，藉由產學合作計畫，讓學生在校所學之理論能與職場實務相結合，提升往後學生在職場上的競爭力。本研究採用問卷調查法，以台中市某大學管理學院曾參與公司產學合作之實習課程的學生為問卷發放對象，目的在於探討工作特徵、工作環境、情境因素對於實習滿意度之間的關係，本研究以線性迴歸模型分析。研究結果顯示，工作特徵研究變項中之任務重要性對實習滿意度呈現反向顯著關係；工作環境研究變項中之學習機會、主管支持、以及同儕支持與實習滿意度呈正向相關。最後，本研究提出研究理論與實務意涵。

With the growing and evolving of the modern industries, the job market is highly competitive than ever before. Thus, internships have become one of the most widely used program design for students to help fill the gap of classroom knowledge and real business world. Therefore, it is important for educators to understand what factors make them the most worthwhile. This current study took internship satisfaction as dependent variable by examining three different dimensions of variables (i.e., contextual factors, job characteristics, and work environment variables) as antecedents. Our results showed that job characteristics (specifically, task significance) was negatively significant associated with internship satisfaction. Work environment characteristics (specifically, learning opportunities, supervisor support, and coworker support) were positively associated with internship satisfaction. These findings can assist business school, host companies, and students to make a significant contribution to internship satisfaction.