國民小學教師員工協助方案之需求評估研究

The Needs Assessment Study of Elementary School Teacher on Employee Assistance Programs

本研究旨在瞭解國民小學教師於職場協助、家庭協助、生活協助、健康協助方面之員工協助方 案需求。研究者運用質性研究之深度訪談法訪談8 位國小教師，收集教師所面臨之困擾與員工協助 方案之需求，經內容分析法而得國民小學教師於職場、家庭、生活、健康協助面向之員工協助方案 需求共30 項。依需求之服務特性進行統整歸類，可從三個面向提供服務，分別是「校內行政措施的 改善」、「內部資源的提供」和「外部資源的引進」。最後根據研究結果，對員工協助方案實務工作與 未來研究提出建議，以供教育主管機關、學校單位，以及後續研究者作為建構員工協助方案之參考。

The purpose of this research is to understand the needs of elementary school teachers when using employee assistance programs for work， family， life， and health assistance. Eight elementary school teachers were interviewed in-depth to collect qualitative data on the problems faced by teachers and the need for employee assistance programs. Using content analysis， a total of 30 needs were identified. Accordingly， employee assistance programs should provide the following services: “improvement of school administrative measures，＂ ＂provision of internal resources，＂ and ＂introduction of external resources.＂ According to above findings， several comments and suggestions are offered for further research and for practitioners.