電子競技遊戲關鍵失敗因素評估

Assessing Critical Failure Factors of E-sports Games

電子競技遊戲是一項結合影音競賽的運動，且被視為一種正在蓬勃發展之專業運動，已成為資訊科技組織營運之最優先考量因素。因為有超過約九成之年輕受訪者，認為我國在推展電子競技遊戲不算成功，本研究以關鍵失敗因素之角度取代關鍵成功因素，透過Google問卷調查系統設計問卷及統計分析，運用投票式權重評選模式計算權重值，改善層級分析法兩兩比較之困難，並發現「政府構面、社會構面、選手構面、技術構面」等4項主要及16項次要之關鍵失敗因素，排列優先順序，提出九項發展「電子競技遊戲」專案之關鍵成功因素啟發流程。

E-sports games are burgeoning new fashion, wherein a video game is played as a sport. The development of e-sports games has become a top consideration of the operations of information technology (IT) industry. Due to over 90% of youth believe that Taiwan is not quite successful in promoting e-sports games. In order to have an in-depth analysis of cause of failure effort, by this study, we overcome the difficulty of pair-wise comparison in analytic hierarchy process for the use of critical failure factors (CFF) instead of critical success factors (CSF), and through Google-based questionnaire survey for evaluating the weights of critical failure factors (CFF) in terms of e-sports game development by the voting-ranking model. We conclude that there are four CFFs which are “government, society, sportsman and technology dimensions”, and the other sixteen sub-CFFs. Finally, we also propose the heuristic process of eight CSFs for developing the project of e-sports games.