英文摘要 |
With the emphasis of the mental health in workplace, it is an important management issue for the troops to strengthen the mental health of the officers and soldiers in the military context of the high-pressure. Zuoying, Makung, Keelung, Suao Mental Health Center of the Navy was established in 2002, and its function and challenges are worthy of researching by the counselors within the organization. This study, by semi-structured interviews, accessed to 12 managers and counselors related to The Navy Joint Mental Health Center (NJMHC) in four ports in order to understand the functions in its administrative systems, counseling, health programs planning, and the use of social resources, and analyzed the factors that affected operation on the NJMHC. The study results showed that: In counseling administrative systems, the organization of the NJMHC was not perfect. Its team type organization was beneficial for resource sharing and hardware facilities of them maintained professional boundaries in counseling, but internal processes and the management were not integrated, thus their professional function was affected. In psychological counseling, counseling was forced to solve the problems of organization, and the counseling goals for the individuals were suppressed. The performance of counseling was assessed based on the organization goal. There was a gap between management needs and counseling. In mental health programs planning, they were classified in several parts such as: grassroots cadre education and training advisory programs, new staff advocacy programs, suicide prevention programs, and etc. It was difficult to evaluating the performance of the programs, so it would cause a mere formality practice in some of the units in order to cope with the pressure of the external environments. In social resources, the using of them in the NJMHC most were the short-term informal linkages in response to the needs of education and training and advocacy programs and referral medical service programs. Referral medical service programs were the most helpful programs for the military management. There were five factors that have affected the functional operation of the NJMHC. They were: (1) Active service. (2) Clear goal setting. (3) Effective marketing and communication strategy. (4) Carrying out the professional role. (5) Using of the Panel of Experts. There were some recommendations in this study. (1) For Department of Defense: composing the expert advisory committee, the internal cultivation of the lecturers and supervisors, using volunteers cautiously, researching for the indicator of performance of the NJMHC. (2) For Naval Command: re-positioning for the NJMHC, attaching importance to hardware and software investment of NJMHC, simplifying the process of social resource using. (3) For counselors: emphasizing on education and training opportunities, interdisciplinary multi learning. (4) For follow-up study: The performance evaluation of the mental health within the organization. The marketing of mental health within the organization. The expectations of officers for the role of mental health. |