阻礙企業員工參與數位學習原因與激勵方式之研究

Barriers to Employees’ Participation and Motivation Methods of e-Learning

因應社會變遷，建構產業學習風氣，落實數位學習環境之建立非常重要。企業採用數位學習面臨的主要問題可能是無法符合企業的策略與學習者的需求。因此，發掘阻礙企業員工參與數位學習的因素及激勵參與者方式是本研究主要目的。以國內15家已採用數位學習的企業及負責相關業務的人資主管與行政人員為主要研究對象。研究分兩階段，第一階段經由訪談與文獻探討歸納出阻礙企業員工參與數位學習的原因與相關激勵方式，以內容分析法加以歸納相關構面，第二階段，再以層級分析法決定其重要順序。本研究根據結果提供管理者或實務工作者參考方向或指引。

It is very important to build e-learning environment to improve learning atmosphere in industry. The main problems may be disconnected with business strategy and employees’ needs in companies which adopt e-leaning. The purpose of this study is to explore barriers of participating in e-learning and methods of improving participant's motivation. A total of 15 managers and administrators come from enterprises which have already adopted e-learning or in charge of related matters. There are two stages in the process of this study. First, content analysis method and literature review are used to collect data and develop measures. Second, analytic hierarchy process (AHP) is used to analyze data. The results provide some suggestions for academics and practices.