企業電子化階段及其進展歷程之研究

The Study of E-business Stages and the Stages Evolution

在電子商務時代中，企業為能迅速的反應市場變化及滿足顧客需求，從接單、生產到最後之運送過程皆採用之電子化（e化）技術，已成為企業競爭的必要利器。企業電子化（企業e化）之應用已陸續在國內外如火如荼推展，企業電子化無疑是企業當前最重要的課題之一，隨著網際網路商業化環境的逐漸成形，企業多了一項可以提昇營運效率、降低成本，並增加競爭優勢的有力工具，也因此產生了全新的企業經營模式，並為企業帶來極大的商機。對於電子化，企業目前尚在摸索的階段，並沒有一套可遵循的企業電子化成長階段架構可供企業參考。本研究主要目的是希望透過文獻探討、廠商資料分析、產業實務個案訪談與問卷調查等方法提出一個企業電子化之階段架構與成長步驟，其對於了解企業電子化演進過程之整體方向的變化有相當的助益，並可作為企業訂定其電子化策略和統籌規劃其電子化方向的參考；也讓企業了解其在推動企業電子化的階段進展中，每個階段所應進行之階段任務。

In the so called e-Commerce era, the e-Technology has become an essential efficient advantage for an enterprise in competition with the other potential rivals. With this technology, an enterprise can organize the processes of planning, sourcing, making and delivering both speedily and efficiently in order to adopt the challenge rapidly with various requirements from the market. Nowadays, the e-Business is the certain one of the most important tasks facing enterprises. It is a new powerful method for enterprises, in terms of increasing the efficiency of business operating, reducing the cost and improving the competition capability, to establish a complete new model to operate business following the appearance and the spread of business operating over the Internet. However, there is no a certain e-Business stages framework for enterprises to follow at present, all works are in the exploration phase. The purpose of this study is trying to find out a e-Business stages framework and stages evolution model for the enterprises, through the documents study, enterprises information analysis, inquiry survey and interview of certain business operating case, etc. All these works are very helpful for understanding the evolution trend of the e-Business development process in enterprises, and can offer a guide-line for the future strategy of e-Business running and the whole e-Business developing plan. Furthermore, this study also indicates the works need to be done at each stage of the framework.