英文摘要 |
The purpose of this study is to analyze job satisfaction of restaurants’ supervisors in international tourism hotels in Taiwan. Job Descriptive Index was employed as survey instrument. There were 325 questionnaires mailed to restaurants’ supervisors directly and the return rates were 39.4%. The research found that restaurants’ supervisors were not satisfied with salaries most, especially the bonus. Other dimensions, from the highest grade to lowest, were Supervision, Partners, Work and Promotion. Restaurants’ supervisors did not think that salaries make their life comfortable. Restaurants’ supervisors had working pressure, but they were still satisfied in “Work dimension” in terms of achievement and creativity. In turnover intention, restaurants’ supervisors did not intent to leave the industry in the short term, but they were thinking about to leave the industry in the future. |