危機管理中領導者特質之應用

Eight Characteristics of Leaders in Crisis Management

環顧這千變萬化的世界，唯一不變的就是「變」，兵聖孫子云：「無恃其不來，恃吾有以待也」。危機與生活各層面環環相扣，當各式各樣的危機接踵而來，特別是護理領導者，對於危機四伏的工作環境，都必須做好萬全的因應準備。有鑑於此，本文綜合東西方領導理論，歸納出領導者重要的八大特質，讓領導者在面臨護理各項危機時，能應用領導特質，主動積極與組織攜手合作，共同面對危機、處理危機、化解危機，促使組織進步、再造，共創美好的未來，以做為一位成功的危機領導者。

Everything is changing in our daily life. The ancient Chinese philosopher, Sun Tzu, said ”The art of war teaches us to rely not on the likelihood of the enemy's not coming, but on our own readiness to receive him”. In the challenging environment of today, nursing administrators should prepare themselves by developing a range of skills to face the changing world. This article introduces Chinese and Western leadership theories and suggests eight key characteristics of successful leaders in health care. Equipped with these characteristics, nursing leaders should be able to collaborate with other professionals in their organization to manage any crisis. Success in crisis management also enhances an organization's general potential to succeed in this competitive world.