健康照護科技之評值方法介紹

An Introduction to Methods for Evaluating Health Care Technology

健康照護科技的進步一日千里，但如何了解科技使用的成效使否達其當初採用的目的呢？本文將介紹三種健康照護人員可採用的科技評值方法：使用者之經驗感受、使用者工作行為改變、病歷回顧或資料探勘。第一種方式又可區分為兩種類別，分別是訪談以瞭解使用者的經驗；另一是以理論為基礎的問卷調查。第二種評值法乃藉由工作取樣法以觀察使用者的工作行為改變。最後一種方法為病歷回顧或資料探勘以分析相關變項。結論為評值結果可以回饋於改善科技的設計及應用，但人員本身的資訊能力或資訊素養，卻是未來可探討的議題。

The rapid and continual advance of healthcare technology makes ensuring that this technology is used effectively to achieve its original goals a critical issue. This paper presents three methods that may be applied by healthcare professionals in the evaluation of healthcare technology. These methods include: the perception/experiences of users, user work-pattern changes, and chart review or data mining. The first method includes two categories: using interviews to explore the user experience and using theory-based questionnaire surveys. The second method applies work sampling to observe the work pattern changes of users. The last method conducts chart reviews or data mining to analyze the designated variables. In conclusion, while evaluative feedback may be used to improve the design and development of healthcare technology applications, the informatics competency and informatics literacy of users may be further explored in future research.