日本通譯案內士培育之初探

An Exploratory Study on Licensed Guide Education in Japan

本文主要透過以下三大面向：（一）日本觀光產業與通譯案內士（相當於我國導遊）之特色；（二）日本通譯案內士培育之現況；（三）日本通譯案內士培育之課題。文末歸納研究結果並提出建議，以期作為我國政府在培育導遊人才之參考。研究方法採日本政府觀光局、國土交通省觀光廳所公布的官方統計資料以及新聞媒體為主要參考文獻，進行深論。本研究發現：日本政府在培育通譯案內士時，因證照合格率過低導致人才嚴重不足，且通譯案內士多屬中高齡者及兼職者，而無法因應大幅增加的外國旅客，致使證照「管制」及「鬆綁」的問題產生議論以外，提升通譯案內士的素質也是未來重要課題。

This paper’s main focus is on the current state of Japan's tourism policy, including the following three aspects:(1) the current characteristics of Japan's tourism industry policies and licensed guide;(2) the status of Japan's licensed guide (equal to that of our tour guides);and(3)Japan’s licensed guides’ tasks and some issues surrounding them. Concluding the paper, there were will be a summary of research results and some advice given, as a reference for our government in fostering domestic tour guides and leaders. Japan National Tourism Organization and the Japan Tourism Agency of Ministry of Land, Infrastructure, Transport and Tourism’s main research methods centered around publishing official statistics and using media resources. The study found that in education, many of the licensed guides would pass with low marks, which would ultimately, leads to a serious shortage of qualified personnel. Which meant, a majority of the licensed guides were unfit and unable to respond accordingly to the substantial increase in the number of foreign visitors. That resulted in license 「control 」and「laxness」, which will be discussed further. Improving the quality of the licensed guide is also an important issue for the future.