醫院門診病人衛教需求與其對衛教運作方式感受之探討－－以某區域醫院為例

The perception and health need of patients toward health education at Outpatient Department in a regional hospital

本研究依據2005年「基層醫療診所衛生教育工作調查研究」病人主要的衛生教育需求：疾病衛教、治療衛教、藥物衛教、居家生活衛教為衛教模式，應用衛生教育流程檢覈單，以醫師開立衛生教育處方的方式進行門診衛教。所得結果如下：就診病人平均年齡為58.05±11.37歲。門診候診時間以30分鐘以上者為最多（40%）。就醫過程中，病人能接受現在門診所實施的衛生教育工作模式（79.3%），認為衛生教育內容符合需求（58.6%），覺得門診提供的衛生教育內容能應用於日常生活中（69.0%），和有幫助（70.7%）。因為接受門診實施的衛生教育工作模式，使就診的總時間增加（30.2%）。再回診意願達87.9%，且願意介紹親友就診者佔82.8%。職業狀況與可應用於日常生活中、衛教內容有幫助達統計顯著意義。整體而言，衛教運作方式為病人所接受。

The aims of the study were to explore the operation mode of patient education and patients’ education needs at OPD in a regional hospital. The design of the study was depending on the findings of “Patients education survey in primary medical local clinics” in 2005, they had found out that the major education needs of patients were disease education, treatment education, medication education and home care education. Research method: Using patients education flow sheet checklist, based on physician’s prescription on health need to do health education at OPD. The results are as follows: (1) the mean age of OPD patients are 58.05 years old. (2) the patient aware of the educational model was different from the clinic before and other medical clinics. There are 79.3% of patients accepted the educational model, 58.6% were needed, 69.0% were useful, and 70.7% were helpful in their daily life. But there are 30.2% of patients spent more time taking the educational model. (3) they will return to clinic if necessary (87.9%) and to suggest relatives and friends when they need medical check up (82.8%). (4) in terms of occupation status exhibited a difference significantly. Therefore, this essay reveals that the OPD patients can accept the operation mode of health education in this regional hospital.