英文摘要 |
There is an increasing trend for hospitals to implement contract and outsourcing management for the purpose of reducing operating costs without sacrificing quality of medical services. Studies were made to identify outsourcing opportunities, assess potential risks, and investigate ways to manage outsourcing contracts. Literature review for 28 articles about outsourcing management in medical institutes are published from 1998 to 2008. Six major themes were identified Outsourcing management , quality of outsourcing, advantage of outsourcing, item and position of outsourcing, evaluation of outsourcing performance, and influence of outsourcing decision making. Some deficiencies identified which may provide the basis for future studies. This paper is to share learning from the study with managers of nursing department in hospitals. |