供應鏈系統採用的歷時分析：時間性結構變遷觀點的質化研究

Temporal Analysis of Supply Chain Systems Adoption: A Perspective of Temporal Structuring

本研究透過時間性結構變遷的觀點，來了解供應鏈系統的採用困難。此一觀點認為：科技採用是一種持續進展的現象。一項科技會不會出現問題，許多時候不是一開始可以辨識出的。在最初採用階段中，科技和組織之間，不一定存在影響重大的衝突點，但當時間推移後，原本被視為合適的科技，可能會因為組織在結構上的轉變，而使原本的科技變得不再適用。根據這個觀點，本研究透過質化研究型式，以一家台灣資訊代工廠為研究對象，深入分析：(1)在兩個不同的時期中，該公司的供應鏈結構有無本質性的改變？(2)當該公司的供應鏈結構改變時，如何影響供應鏈系統的採用結果？本研究之成果可加深對歷時採用科技的理解，並認識結構變遷對於供應鏈系統採用的影響。

Using the notion of temporal structuring as a lens, this research tries to understand the difficulties of supply chain systems adoption. A central concept of the temporal structuring is that technology adoption could be viewed as an emergence process. In organizational life, technology use is shaped and constrained by structural conditions. When structural conditions enacted by time change, the outcome of technology use will be reshaped. Thus, a technology is suitable or not suitable for an organization can not be easily distinguished at the beginning of adoption. From this lens, this research applies the qualitative method to report a case of supply chain system in Taiwan information industry, and to understand the situation of the supply chain system by using in a long-term inter-organizational collaboration. This study shows: (1) How does the structural characteristic of supply chain change? (2) If structural characteristic changes, how does it induce the information system fail for supporting the supply chain activities? This study provides the theoretical and practical implications with regard to temporal context of technology adoption and structural transformation of supply chain.