護理人員對運用個人數位助理(PDA)於護理作業之態度與滿意度調查

A Study ofNurses' Attitude and Satisfaction toward Using Personal Digital Assistant in Nursing Practice

本研究目的在瞭解護理人員對運用個人數位助理（Personal Digital Assistant ； PDA） 於護理作業之接受態度、操作滿意度及其影響因素。研究對象為某醫學中心於臨床護理作業使用PDA 之375 位護理人員。以結構式問卷進行資料收集，問卷經2 位醫療資訊學教師、l 位護理教師、1 位臨床護理專家、1位醫療行政及資訊管理專家等6 位以Likert 5 分法進行效度檢定，平均得分4.5 分，信度檢定Cronbach's alpha 值為0.93 。研究資料以次數分配、百分比、平均值、標準差、單一樣本t 檢定、ANOVA 及Spearmans 相關進行分析。研究結果以Likert 5 分法計分，顯示： （一）護理人員對PDA 運用於護理作業之接受態度，平均得分為3.15±0.91 分，其中加護單位、年齡大於31 歲者、有資訊操作及PDA 使用經驗之護理人員有較高之接受度（p<.05）o（ 二）護理人員對PDA 操作滿意度平均得分為3 .20±0.87 分，以加護單位、有資訊操作及有PDA 使用經驗之護理人員得分較高（p<.05） ，且護理人員對PDA 的接受態度越高其操作滿意度越高； （r=.677 ， p<.05 ）。本研究結果顯示：護理人員對PDA 及資訊產品之接受度與滿意度仍有推展之空間，護理作業之資訊操作屬被動配合。建議將提昇護理人員操作資訊產品的能力，作為規劃護理資訊作業重要之前置工作，其次在推展資訊化作業時應同時考量作業之複雜度。The purpose of this study was to understand the nurses' attitude, satisfaction, and their related factors while using the Personal Digital Assistant (PDA) in nursing practice. 375 nurses were approached through a structured questionnaire which was divided into three sections: demography, attitude and satisfaction. The attitude and satisfaction sections were measured using the Likert 5 point scale .The questionnaires were evaluated by six experts in related fields. The content validity was 4.5 on the 5 point Likert scale, and the Cronbach's alpha was 0.93. Data was analyzed by frequency, percentage, mean value, standard error, t-test, ANOVA, and Spearman's correlation. The results show: (1). The nurses' attitude toward using PDA was 3.15 ±0.91. Nurses working in the ICU, aged>31, and with experience in using digital equipment had higher rate of acceptance (p < .05 ) . (2). The PDA satisfaction rate on the Likert 5 point scale was 3 .20 ± 0.87. Nurses working in the ICU, and with experience in using digital equipment had a higher accepance rate( p < .05 ). (3). Nurses' acceptance and Satisfaction rates strongly correlated when using the PDA system ( r = .677, P < .05) . According to the results: It is necessary that nurses receive previous digital equipment training before using the PDA system, and more complicated documentation requirements ought to be given first priority in using the PDA system.